Return policy

If a customer wants to return a product, they must notify the arrival of the product. We accept returns of all products on our site and issue a 100% refund. Returned products must not be opened or used and must have all original tags and packaging. Delivery and return payments must be paid by buyer if the product is not wanted. If a wrong a product is sent, return delivery is paid by bigpstik.am and a full refund or exchange (of same value) is issued.

If you wish to return the product, you must inform us within 14 days of receiving the product, in order for us to help you and manage the return. Contact info@bigpstik.am. When we receive your returned product, our sales department will check and inform you by email that we have returned product. We will also send you confirmation of qualification for a refund.

If you are qualified for a refund, your refund will be returned in full to the payment method you made the purchase within 5-10 business days. Feedback on our services is important for us. We are here to serve the customer and always here to help.